🛒➡️😊/😠➡️🏁

#customer experience #CX mapping #touchpoints #emotional journey #service journey #user experience

🌐📧📱🛒→👤

#customer engagement #marketing communication #audience reach #cross-channel #customer centric #touchpoints

🗺️…📌…✅…🏁

#customer journey mapping #touchpoints #customer roadmap #user journey stages #customer success path #journey visualization