👤🗣️➡️👂

#voice of customer #hearing the user #customer speaks #direct feedback #active listening #one-on-one feedback

👂🎯👤

#focused hearing #understanding needs #direct feedback #attentive communication #hearing you

👁️‍🗨️☝️🎯

#sharp observation #pinpointing issues #focused critique #direct feedback #critical insight #identifying core problems